I have entered incorrect recipient account information and the funds have not been received. What actions can be taken? Please be advised that Ecex is unable to process refunds in instances where users have inputted incorrect recipient account details. Due to the nature of cryptocurrency transactions, transfers executed on the blockchain are irreversible. Consequently, once … Читать далее

You can locate your transaction link, also known as the transaction hash, in the following Ecex locations: Ecex Website: The link is displayed upon successful completion of your transaction on the website. Personal Account: Access your transaction history within your Ecex personal account to find the link. Email Confirmation: The transaction confirmation email sent by … Читать далее

This section provides information regarding transaction procedures on the Ecex.

Is it possible to cancel an application? Once your exchange request has been completed, we regret to inform you that the funds are non-refundable. All exchange transactions processed through Ecex.Exchange are considered final and cannot be reversed or cancelled. Therefore, it is of paramount importance that you carefully scrutinize and verify all transaction details before … Читать далее

When you submit an exchange application through Ecex, you can easily monitor its progress and status at any time. We provide three convenient methods for you to track your application: Via Your Account (Registered Users): If you are a registered Ecex user, the most direct method is to log in to our website and navigate … Читать далее

How Much Time Do I Have to Create an Exchange Application? To ensure efficient processing, you have a 15-minute window to create and submit your exchange application. If the application creation is not completed within this specified 15-minute period, it will be automatically cancelled by our platform. In the event of automatic cancellation due to … Читать далее

Our exchange service operates automatically. Application processing typically ranges from one to twenty minutes after we receive your payment. Keep in mind that the processing duration can be influenced by the exchange amount, with larger amounts potentially requiring slightly longer processing.

In this section you can find the answers related to application forms.

Earn 20% commission on Ecex revenue from your referrals’ exchanges. 20% Referral Commission $10 Minimum Payout Track Earnings Online Full program details in your personal account section after registration.

Project documentation is available in this section. Technical Support: Contact support for technical questions. Partnerships: For partnership inquiries, email marketing@ecex.exchange

1. INTRODUCTION 1.1. This POLICY («Policy») applies to all personal data of Users that the Ecex Platform («Platform») may receive from Users during their use of the Platform. 1.2. Using the Platform, including registering an account on the Platform, means the User’s unconditional consent to this Policy and the terms of data collection and processing … Читать далее

These Terms of Use (“Terms”) outline the conditions under which you (“User” or “you”) access and utilize the services provided by Ecex (“we”, “us”, or “our”). By engaging with our platform (“Website”) and associated tools (“Services”), you agree to be bound by these Terms. Please review them carefully. 1. Acceptance of Terms and Modifications 1.1 … Читать далее

Introduction Ensuring a safe and lawful platform is a core priority at ecex.exchange. Our Anti-Money Laundering (AML) and Know Your Customer (KYC) policy has been implemented to protect against risks associated with illicit financial activities, including money laundering and terrorism financing. These measures help us comply with international and local regulations while fostering trust and … Читать далее