Application timeline
How Much Time Do I Have to Create an Exchange Application?
To ensure efficient processing, you have a 15-minute window to create and submit your exchange application. If the application creation is not completed within this specified 15-minute period, it will be automatically cancelled by our platform. In the event of automatic cancellation due to time expiry, you will need to initiate a new application. Crucially, if you have already sent funds based on the details of a cancelled application, it is essential to contact our customer support team via our website so they can help resolve the situation.