Funds Not Received – Unofficial Exchange Attempts

Why have I not received funds following an exchange initiated via Telegram, Telegram bot, forum, Skype, Whatsapp or Viber?

Failure to receive funds after utilizing unofficial channels (e.g., Telegram, bots, forums, Skype, Viber) for Ecex transactions indicates likely fraudulent activity.

Ecex exclusively conducts all exchange operations through the official application form accessible on our official website: www.ecex.exchange.

Any exchange solicitations or instructions originating from messaging platforms or online forums are unauthorized and should be considered fraudulent impersonations of Ecex.

Engaging in transactions via these unofficial channels carries substantial risk. Ecex assumes no liability for losses resulting from transactions conducted outside our secure, official website.

To ensure transaction security, always utilize the official Ecex website. Report any suspicious solicitations encountered on unofficial platforms to Ecex support immediately.